Scaling Insurance Claims Teams

HAYLO’s Temporary Staffing Solutions

Claims handling has become an increasingly visible part of the insurance experience. Customers expect timely, fair outcomes, and insurers are balancing service delivery with evolving expectations across the industry.

In this environment, having the right claims professionals in place makes a real difference. Professionals who combine technical capability with empathy, urgency, and resilience help teams deliver better outcomes for both customers and the business.

A human-first Approach to Claims Recruitment

At HAYLO People, we take a human-first approach to insurance recruitment. We connect claims and insurance teams with professionals who meet the technical requirements of the role while bringing strong communication skills and a customer-focused mindset to every interaction.

Our established network across general insurance and claims management allows us to move quickly and effectively. Whether you are responding to increased claim volumes, supporting project work, or covering planned and unplanned leave, we provide experienced temporary and contract talent who can integrate seamlessly into your team.

The Benefits of Partnering With HAYLO People

• Quick turnaround: Timely access to experienced claims professionals, often within 48 hours.
• Specialised national talent pool: Access to claims and general insurance specialists across Australia.
• Flexible solutions: Support for short-term cover, project work, or longer-term contract needs.
• Industry expertise: A strong understanding of claims environments and operational demands.

To learn more or discuss how we can support your team, get in touch with Rebecca Harris.